Shipping Policy

At Crafted Cuir, we strive to provide reliable and timely delivery of your orders. Please read the details of our shipping policy below to understand our processes, available options, and responsibilities.

Free Shipping

  • Eligibility: Free shipping is available for orders of $139 or more to the USA, UK, Australia, and Canada.
  • Delivery Time: Free shipping typically takes 20-25 business days.
  • Courier Services: We use premium services like FedEx, DHL, TNT, and USPS to ensure timely delivery.

Shipping Charges & Delivery Period

Shipping; Method ZONE A: Australia, Canada, UK, USA ZONE B: Europe ZONE C: Asia ZONE D: Rest of the World
FREE SHIPPING (20-25 Days) Available on Orders above $139.00 N/A N/A N/A
ECONOMY SHIPPING (20-25 Days) $15.00 $20.00 $35.00 $40.00
STANDARD SHIPPING (10-15 Days) $25.00 $30.00 $45.00 $45.00
EXPRESS SHIPPING (5-8 Days) $45.00 $45.00 $60.00 $65.00

 

Handling Period: 

  • All orders require 5-10 business days for processing before shipping.
  • This handling time is in addition to the estimated delivery timelines.

Shipment Details

  • Tracking: A tracking code will be emailed to you upon shipment.
  • Accuracy: Please ensure your shipping details are correct during checkout. Corrections must be reported within 24 hours.

Customs, Duties, and Taxes

  • All orders are shipped on a Delivery Duty Unpaid (DDU) basis.
  • Customers are responsible for any customs duties, taxes, or additional fees imposed by their country.
  • Please check with your local customs office for more information before placing an order.

Damages and Exchanges

  • If your product arrives damaged, please contact our Customer Support within 48 hours of receipt.
  • Include evidence of the damage (e.g., photos) for a quick resolution.

Delivery Responsibilities

  • Customers are responsible for tracking their packages and ensuring receipt.
  • If delivery attempts fail and the package is returned or lost due to inaction, additional charges may apply for re-shipment.

Restricted Countries

We do not ship to the following restricted countries due to logistical constraints or trade regulations: Israel, Russia, India, Iraq, Iran, and OFAC-sanctioned countries.

Contact Us

For any shipping-related questions or assistance, please contact us:

  • Email: contact@craftedcuir.com
  • Phone: +1 (914) 309-9243