We have our FAQ section for the ease of our customers so that they can get specific and general information regarding the products and orders.
The procedure to place an order with us is very efficient and hassle-free. An email confirmation is sent to customers right after they place an order on our website. If you haven’t received a confirmation email, you are advised to wait for 24 hours. Our system may not have verified the ordered product if you have not received the email after 24 hours, so please contact us as soon as possible.
Our payment modes are completely secure with SSL encryption. Customers can pay by using any digital mode such as MasterCard, visa, or PayPal without the fear of any digital theft or misuse of your personal information. Users aren’t advised to place orders on call because of our no-order on-call policy, All prices mentioned on the website are in US Dollars and exclusive of taxes.
We have happy and satisfied customers worldwide. If you have any questions or concerns, our Customer Support is available 24/7 to assist you. Feel free to reach out to us, and we will be happy to help with any queries regarding your order.
We proudly offer worldwide shipping to ensure customers across the globe can enjoy our products. Once your item has been dispatched, you will receive an email with detailed tracking information. If you encounter any delays, our customer service team is available to assist you promptly.
As an international online store, we serve customers in various regions, including Asia, the UK, the USA, and Europe. We ensure that regardless of your location, you receive your order in top-notch condition and within the promised time duration. Every item undergoes a thorough quality control check before shipping to ensure customer satisfaction.
For more information users are advised to visit our Shipping Policy.
To guarantee smooth delivery, it’s crucial to provide accurate shipping details, including your physical address, contact information, and payment details. We do not ship to PO Boxes or APO/FPO addresses, so please ensure you provide the correct physical address for your order.
The request for cancellation of your order will only be accepted under the conditions stated below. A $10.00 processing fee will be deducted if the order is cancelled by the customer. If the cancellation is made within 3 days, there will be a 20% deduction from the total payment. If the cancellation is made within 7 days, there will be a 30% deduction from the total payment. No cancellation will be honored if the request is made after 7 days from the order placement.
Take a look at our Return and Exchange Policy to avoid any future confusion.
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